FAQs
Of course it does! Pure gold lasts forever.
A gold-plated piece is just covered with a thin layer of gold, which
means that it’s much less likely to withstand tear and wear and will
get damaged more easily —unlike pure and solid gold jewelry. Note:
Aurel only works with pure 18 karat gold.
We recommend storing gold jewelry separately, in fabric bags or boxes,
to prevent them from getting tangled or scratched. If you have a
damaged piece, do pay us a visit or contact us! Our team will know
what to do.
Yes, we definitely can! Show us the damage and we will take care of
it.
We’re here to help you!
Our team will assist you in our showroom —and you could have a look at our online "Ring Size Guide", you can find it under the product description section.
Our team will assist you in our showroom —and you could have a look at our online "Ring Size Guide", you can find it under the product description section.
Free for orders above 400 USD.
Yes, we sure do! Aurel pieces travel all over the world.
You can cancel any order before 12PM, UAE time.
Contact us in case you need any assistance.
Contact us in case you need any assistance.
Our pieces are exclusively crafted in our own gold manufacture.
Don’t worry, we have your back!
Check our store policies and reach out to us so we can deal with this as fast as possible.
Check our store policies and reach out to us so we can deal with this as fast as possible.
You can make an online payment, or pay cash on delivery in some
countries.
The choice is yours!
The choice is yours!
We absolutely do! Tell us all about your wishes so we can bring them
to life.
Fill in the question in the product page.
Fill in the question in the product page.
Yes we do!
We are currently located in Dubai, Sheikh Zayed Road, The One Tower, 24th floor
We are currently located in Dubai, Sheikh Zayed Road, The One Tower, 24th floor